Gestão da produção em micro e pequenas empresas industriais da cidade de Itacoatiara

Abstract

This article aims at the Presentation of a technological extension project in micro and small industrial enterprises in the city of Itacoatiara from an operations management approach with the aim of fostering the development of innovative products, services and processes. From the methodological point of view, the project is characterized as qualitative and exploratory with respect to the approach of the problem and objectives, respectively. As for technical procedures, it is characterized as an action research. In this project an approach was used for operations management with the objective of offering recommendations demonstrating the difficulties and facilitating the achievement of success in this process. The delimitation of the universe was composed of micro and small industrial enterprises located in the city of Itacoatiara/AM. The access to the enterprises occurred through participation of the Brazilian Service of Support to Micro and Small Enterprises (SEBRAE), Itacoatiara unit. Among the main results and impacts of the project stand out: (1) development of experiential learning in students of industrial engineering; (2) fostering an innovative local environment; (3) technological and managerial development of micro and small industrial enterprises of Itacoatiara; (4) approximation between university and business; and (5) motivation on the part of industrial engineering students in performing the given activities.